Accelerating Digital Transformation in the New Normal
To ensure business continuity amid lockdowns caused by the COVID-19 pandemic, companies hastily adopted digital transformation while still trying to figure out the new normal. Technology has become an essential tool in surviving the economic effects of the global health crisis.
Consumers found themselves utilizing different digital platforms in conducting what was once a mundane daily task of buying necessities. The uptick in e-commerce mobilized a digital ecosystem that was once just an option. Selling, purchasing, payments, and delivery are now done either online or on mobile apps.
The lifting of quarantine protocols allowed businesses to reopen but precautions are still in check to ensure the safety of everyone. Technology market analysts forecast an increase in the use of technology while the world wades a world facing an invisible adversary.
No sector was spared by the effects of the pandemic. The education sector had to completely redesign their learning modules in order to accommodate students who have no means to participate in distance learning. Banks have launched various services to allow clients to perform different transactions without having to leave their homes.
Even giant technology companies have to build new software and design new services to aid businesses in facing the new normal.
Businesses, small and corporate, found a need for the transition to digital platforms. Not all businesses and individuals are ready for this and might take time and change of perspective to cope completely. As how things go, we take this one step at a time. Based on our curated articles, here are some things we need that businesses would need to be mindful of:
1. Flexibility and adaptability.
Design policies and guidelines that are flexible especially in terms of communications. Choose the platform that benefits your company the most. While video conferencing is now part of the new normal, not all telecommuting employees have reliable connectivity.
2. Platforms.
There are now a gazillion cloud services in the market as a result of the remote work setup. Choose the one that fits your company's requirements not only in cost but also in workload.
3. Security.
Embed in the organization that data security is not just an IT job but all employees as well. Everything will be done online or using a public cloud. Educate employees on what emails to open and what emails to flag. Be cautious of phishing emails as this may lead to a data breach or compromised network.
Rabah Consulting can help provide solutions to keep you abreast of how you can cope and thrive with the current situation. We can assist you in communication strategies, both internally, and externally and strategize mechanisms for safe consultation with stakeholders, needs for transition to online selling, and assist you to further develop your social or corporate responsibility strategies.
For more information, email us at info@rabahconsulting.com. Visit our website: http://rabahconsulting.com